How it works
Every other quote you have been given started with a number and a promise. This one starts with the website. Below is the whole sequence, in order, including the parts that take time and the parts that are still being built out.
Open the workspace and describe the business. The chat turns what you say into a brief: your trade or product, who buys from you, the area you cover, the pages you need, the tone you want and anything you absolutely must say on the homepage. Nothing is charged and nothing is committed.
The brief goes to our build worker. It researches your industry and your area, then produces a real website you can open, scroll and read. Free logo generation is included, and separately you get two free website image concepts to react to.
You review the exact version in front of you and ask for the changes you want. When it is right you approve that version, pay the $200 in full, and we hand over or deploy. No deposit, and nothing is published without you saying so.
The quality of a cheap website is decided almost entirely by how well the brief is written, which is why the first step is a conversation rather than a form with nine boxes. Two things carry equal weight: who the business is, and where it works.
Identity covers the obvious material — name, what you sell, logo and colours if you already have them, the phrases you use with customers — and the less obvious material, like the one objection you answer on every phone call. That objection usually deserves its own paragraph on the homepage.
Geography is not just an address. A cafe in Hamilton has a catchment of people who will walk or park nearby, and perhaps a delivery radius that reaches further. A mobile trade quoting from Charlestown might travel comfortably to Kotara and Adamstown, take Maitland jobs only when they are large enough, and not go past Raymond Terrace at all. Those are three different promises, and the website should make the right one. We ask until we have it, rather than printing a suburb list and hoping.
If you have a current website, bring the address. We read it, keep what still works, and say plainly what we would change. An existing site that lives on somebody else's platform can be used as source material for a new build; it cannot automatically be edited in place, which matters later when we get to free updates.
Say you run a two-person plastering business out of Wallsend. You take patch repairs for homeowners, and you also sub-contract for two builders who ring you directly. Those are different readers with different questions, so a ten-page site might run: home, patch and repair work, new-build and sub-contract work, areas we cover, about, gallery, FAQ, contact, privacy and a thank-you page.
The homeowner pages answer whether a crack above a doorway is worth fixing and what a small job costs to look at. The sub-contract page answers the builder's questions instead: crew size, how fast you can get on site, insurance, and whether to call rather than fill in a form. The areas page says Wallsend, Jesmond, Lambton and Waratah are routine, Maitland is fine for a full house, and the far side of Raymond Terrace is not.
That is the difference between ten pages and ten pages that earn. It comes out of the brief, not out of a template, and you see all of it in the free preview before money is mentioned.
We work to five business days for a new build and three for an update, counted from the point your content and approvals are actually with us. If we are waiting on photos or a decision about wording, the clock is waiting too, and we will tell you which.
Two things worth being straight about. The free preview is produced when the build worker picks your request up, not the moment you press the button — there is a queue and your job joins it. And the chat in the workspace runs on the same shared hardware as the builds, so a reply can take a moment at a busy time. We would rather say that than pretend to be instant.
Scheduling is arranged by us around that queue. There is no self-service calendar in the workspace that books a slot for you.
A new website is $200 for up to 10 pages, payable in full once you have approved the preview. Basic SEO, free logo generation and website image creation are in that price, and so are five features where they suit the business: a contact form, a newsletter sign-up with a simple privacy page, a testimonials section, an FAQ page and a Google Maps location.
There is no deposit on a new build. Anyone who started with us earlier under a 50% deposit arrangement keeps the terms they agreed to; those agreements are not rewritten by this page. The terms of service set out both.
Work beyond the included ten pages — extra page production, a local industry SEO report, a custom hero video, a catalogue or a booking system — is described, priced and approved by you before anyone starts it. Nothing is scheduled or charged automatically, and there is no minimum spend to remain a customer.
Each saved project gets one free smaller update per Sydney calendar day, up to three per Monday-starting week. New opening hours, a changed phone number, a service description that no longer reads right: ask, and it is done at no cost. This applies to a supported website built in our workspace. If your current site lives somewhere else, we assess what would be needed to bring it to that baseline rather than promising edits we cannot make.
If you would rather hand the whole thing over, optional managed hosting is $100 a month. It covers hosting and upkeep, a monthly harvest of the search terms that matter for your industry and your area with the resulting SEO update, and up to five individual changes a week. Activation is arranged with you once the scope is confirmed. Customers already on the earlier $40 a month plan stay on it until a migration is agreed. The hosting page has the detail.
Open the workspace, describe the business and let us build it. The $200 decision comes after you have read your own homepage.
More on how fixed pricing works.