FAQ
Common questions
What does a new website cost?
The common package is AUD 200 for up to 10 pages, including Basic SEO, logo and image creation. The same price applies to every kind of website. Choose optional features or requested creative work separately; we confirm scope and timing in your quote.
Can you update an existing website?
Yes. Choose Updating an existing website in the quote and enter its URL. There is no new-build package charge. Basic SEO is AUD 250 and Advanced SEO is AUD 1,000; Advanced SEO can be selected on its own.
When do I pay?
Pay a 50% deposit to start the agreed work. Review your new website before launch; the balance is paid before launch. For updates, the final quote confirms delivery and balance arrangements.
Is hosting included?
Domain registration and provider hosting fees are separate. Our standard route is your own Hostinger account on a compatible SSH plan, with setup and deployment through our supplied public key.
Do I own my website?
Yes. You receive the website files, and your domain and hosting account remain in your name.
Can I use my own Hostinger account?
Yes. Use a compatible SSH hosting plan in your name. We provide an SSH public key and guide you through adding it to your hosting account for setup and deployment.
Can I use another host?
Tell us your provider and plan in the quote notes. We assess compatibility and agree deployment access before confirming setup.
What if I am not technical?
We guide you through the customer-owned Hostinger setup and adding our supplied public key. Optional managed hosting and upkeep is AUD 40 per month if you prefer that arrangement.
What does managed hosting include?
Optional managed hosting and upkeep is AUD 40 per month to keep the website online, updated and backed up. A AUD 100 transfer fee applies if you later move the website to your own hosting account.
Are there monthly fees?
There is no required monthly fee to us with your own hosting. You pay your provider for the domain and hosting. Managed hosting is an optional AUD 40 monthly choice.
Can I provide my own logo and images?
Yes, free regardless of quantity. Basic resizing and compression for supplied web-ready assets are included. A gallery using supplied images has no image-count charge and can use one of your up-to-10 package pages. Logo and website image creation are included. Describe any images or enhancements you need in your quote notes so we can plan the agreed website work.
How much does logo design cost?
Logo creation is included with your AUD 200 new website package of up to 10 pages and Basic SEO, with no extra logo-design charge. Supplying your own logo files is also free.
How much do AI-generated images cost?
Website image creation and rendering are included with your AUD 200 new website package of up to 10 pages, Basic SEO and logo creation. Tell us the images you need in the notes. Supplying your own images is also free, regardless of quantity.
How much does a hero video cost?
A requested custom hero video is AUD 250. Integrating supplied video footage is AUD 100. These are optional video services.
Can you build ecommerce websites?
The same AUD 200 up-to-10-page package applies. Tell us about your catalogue, checkout, payments or integrations in the notes so we can assess and quote any additional work; there is no separate industry-based starting price.
Can you help my website rank on Google?
Basic SEO is included in every new AUD 200 website package. Existing-site Basic SEO is AUD 250. Advanced SEO is an optional AUD 1,000 for new or existing sites, with no extra Basic SEO prerequisite charge. It covers keyword research, content optimisation, structured data and agreed Google account setup. Search rankings are not guaranteed.
How do you research my project?
For every build we use Gemma to research the project and review its findings when planning the pages and content. Human review remains part of the build process.
How long does a website build take?
Your confirmed quote sets the timing after we agree the pages, features and required content. Delivery also depends on your responses and approvals.
Can I request changes before launch?
Yes. Agreed revisions are included before launch. We confirm their scope with your quote.